Contact Centre - Customer Services

 

  • Inbound customer response call handling
  • Customer activation call handling with response management handling to fulfilment
  • Customer order validation call inbound - outbound
  • Customer service outbound calls
  • Call reception of client calls
  • Telemarketing of new customers - Up sell for existing customers
  • Call recording of all calls inbound - outbound
  • Payment handling customer call handling
  • Follow up calling to mailing projects
  • E-mail response
  • Fulfilment services

 

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