Contact Centre - Customer Services

Inbound customer response call handling
Customer activation call handling with response management handling to fulfilment
Customer order validation call inbound - outbound
Customer service outbound calls
Call reception of client calls
Telemarketing of new customers - Up sell for existing customers
Call recording of all calls inbound - outbound
Payment handling customer call handling
Follow up calling to mailing projects
E-mail response
Fulfilment services

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